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For orders
under $15, a shipping charge of $7.00 will be applied.
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For orders
over $15, a shipping charge of $8.00 will be applied.
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For international orders, please email us
at contact@bfcraftclub.com
for more information.
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Most items will be
shipped within 3 - 5 business days. Orders are shipped Monday through
Friday. Time in transit varies by the location of shipping address, but
is generally 1 to 5 business days.
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Orders will be charged
any additional shipping costs imposed by the United States Postal
Service or United Parcel Service. Check the Ship To address on your
Order Confirmation very closely - if you fail to put the correct
information i.e. Suite, Apartment, Zip Code, Business Name and we incur
additional charges from UPS or the package is undeliverable due to
incorrect addresses, the charges will be passed on to the customer.
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Shipping rates apply
to shipments up to 10 lbs. Larger or heavier packages may require
additional shipping charges.
Merchandise must be returned within 30 days
of the date of purchase. All returned merchandise must be in the original
"NEW" condition along with packaging (example: warranty information,
instructions, box, etc...) We will not refund the shipping
costs to you or the shipping costs for you to return the item to us. We
will charge you a second return shipping charge to get the item(s) to you.
Note: We reserve the right to replace, repair, or refund your money. This
return policy is only for items that are returned in unused condition.
In the event that you need to return an item, please follow these
directions:
1.
Include a copy of
the register receipt, order number, and name along with
instructions for our return department (e.g. credit, refund, or exchange).
2.
Return package to
our mailing address:
Craft Club
333 Kilauea Avenue Suite 214
Hilo, Hawaii 96720
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